UK Orders:
Dispatched within 5–10 business days. (Please note: temporary delays may occur due to the holiday season.)
International Orders:
Dispatched within 10–12 business days. (Please note: temporary delays may occur due to the holiday season.)
Import Duties & Taxes:
International customers are responsible for any import taxes or duties. These charges vary by country, and unfortunately, Free Game has no control over or ability to predict these costs.
UK Customers:
No import duties will apply, as all orders are shipped directly from within the UK.
Additional Note:
International delivery times may be affected by customs clearance procedures in your country.
RETURNS POLICY
All sales are final.
We only accept returns or exchanges if:
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You received the wrong item, or
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Your item arrived faulty or damaged.
If either applies, please contact us promptly with your order details and supporting photos so we can resolve the issue